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If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

Lost & Found

Losing something is never fun, but Guest Services is here to help! We've got multiple ways to assist you in finding your lost stuff. Learn preventative measures ahead of arriving and where to view found items in real time!

Power Trip lost phone graphic


Register your phone and update your wallpaper with the provided lock screen. If it’s ever returned to Lost & Found, the team will scan the unique code on there to promptly contact you about your item!


Lost & Found FAQ

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  • Where is Lost & Found located?

    Lost & Found is located near the Main Entrance off the Green Path in Lot 8 and accessible from inside the venue. Lost item inquiries can also be assisted with at any Info Kiosk. See Maps for locations.

  • When is it open?

    Our Lost & Found staff are available:

    • Oct. 5 from 12pm-12am
    • Oct. 6 & 7 from 9:30am-1:30am
    • Oct. 8 from 9:30am-12:30am
    • Oct. 9 from 8am-12pm

    You can also view items ONLINE ANYTIME on this page or through the Power Trip Mobile App.

  • What if I left the event?

    If you missed us during our hours of operation, we recommend filling out an Alert. If you’ve made a claim, and we’ve verified ownership, you can select shipping from your confirmation email.

  • How updated is the inventory on the Lost & Found page?

    Items are added to the website as soon as they are turned in to our team. The website has the most up-to-date inventory at that time. Create an Alert for updates!

  • What if I found something at the event? Where do I turn it in?

    Take found items to any Info Kiosk or to Lost & Found directly. Please DO NOT hand over items to random staff or guards.

  • I see my item! How do I get it back?

    Submit a Claim for the item. We’ll ask for additional details to verify ownership. Once confirmed, you’ll receive an email to pick up your item or have it shipped!

  • What if I don't see my item on the website?

    We recommend filling out an Alert. If an item similar to yours is turned in, you’ll get a notification to check the website.

  • What if I think my item was stolen?

    We recommend filing a police report with the Indio Police Department.