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If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.


AXS Ticket / Order Support

Hours: Mon - Fri 8am-10pm, Sat & Sun 12pm-10pm CST
Live chat available!
Please include your order number in your correspondence.

LOGIN to your Power Trip FanAccount here.

Merch Order inquiries

Please contact Merch Order inquiries support here.

VIP Packages Inquiries

Please contact VIP Package support here.

Hotel Package / Safari / Shuttle Inquiries

Please contact Valley Music Travel.

General Inquiries

Please contact us here.

If you are inquiring about your ticket order or FanAccount, please scroll up to AXS Ticket / Order Support and reach out to AXS. Include your order number in your correspondence.

Press/Media Inquiries

Please use the press application to be considered for press passes.

We will accept requests until Monday, September 4, 2023. You will be notified of your application’s status by Friday, September 11, 2023.

ADA / Accessibility Inquiries

Please visit our ADA page.

Partnership Inquiries

Please contact us here.

Food Vendor Inquiries

Please contact us here.